Applaud HR incident

Production US unscheduled down time

Major Resolved View vendor source →

Applaud HR experienced a major incident on July 1, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2022, 08:17 PM UTC
Resolved
Jul 01, 2022, 07:00 PM UTC
Duration
Detected by Pingoru
Jul 01, 2022, 08:17 PM UTC

Update timeline

  1. resolved Jul 01, 2022, 08:17 PM UTC

    We have an unscheduled downtime for the Production instance running in our US region due to internal network issues. The instance was down for 15 min due to this same issue, and we have initiated the RCA and will update the detail in a detailed postmortem report.