Applaud HR incident

PROD EU is down

Critical Resolved View vendor source →

Applaud HR experienced a critical incident on July 5, 2023 affecting Production US, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 05, 2023, 12:49 PM UTC
Resolved
Jul 05, 2023, 12:56 PM UTC
Duration
6m
Detected by Pingoru
Jul 05, 2023, 12:49 PM UTC

Affected components

Production US

Update timeline

  1. investigating Jul 05, 2023, 12:49 PM UTC

    PROD EU is down

  2. resolved Jul 05, 2023, 12:56 PM UTC

    Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.