Applaud HR Outage History

Applaud HR major outage View live status →

Applaud HR had 3 outages in the last 2 years totaling 4h 19m of downtime — averaging 0.1 incidents per month.

There were 3 Applaud HR outages since January 13, 2026 totaling 4h 19m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.applaudhr.com

Minor May 3, 2026

AI Assistant unavailable

Detected by Pingoru
May 03, 2026, 09:44 AM UTC
Resolved
May 03, 2026, 12:52 PM UTC
Duration
3h 7m
Affected: Production USProduction EU
Timeline · 5 updates
  1. investigating May 03, 2026, 09:44 AM UTC

    Incident: AI Assistant Not Visible We are currently investigating an issue where the AI Assistant interface is not appearing as expected, preventing access and interaction. Impact: The AI Assistant is not displayed in the user interface. Status: Investigating Next Update: We will provide an update within 30–60 minutes or as soon as more information becomes available. We apologise for the inconvenience and appreciate your patience.

  2. investigating May 03, 2026, 10:09 AM UTC

    Issue has been identified and we're implementing a fix

  3. identified May 03, 2026, 11:54 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 03, 2026, 12:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 03, 2026, 12:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 7, 2026

Prod-EU outage due to mongo cluster un-availability

Detected by Pingoru
Apr 07, 2026, 08:35 AM UTC
Resolved
Apr 07, 2026, 09:47 AM UTC
Duration
1h 11m
Affected: Production EU
Timeline · 7 updates
  1. investigating Apr 07, 2026, 08:35 AM UTC

    fix has been implemented and is going to take another 15 mins or so to recover

  2. investigating Apr 07, 2026, 09:09 AM UTC

    We are working with MongoDB technical support to restore services. It's taking longer than expected to return to normal activity.

  3. investigating Apr 07, 2026, 09:43 AM UTC

    We’ve escalated the issue to the MongoDB team. The escalation manager has confirmed they are actively working with their internal teams and will provide a resolution as soon as possible. We are closely monitoring and will share updates as we receive them.

  4. investigating Apr 07, 2026, 09:45 AM UTC

    We are continuing to investigate this issue.

  5. investigating Apr 07, 2026, 09:46 AM UTC

    it's up and running, able to see login page and able to connect to servers

  6. investigating Apr 07, 2026, 09:47 AM UTC

    We are continuing to investigate this issue.

  7. resolved Apr 07, 2026, 09:47 AM UTC

    The incident has been resolved and services are now back to normal

Read the full incident report →

Notice January 13, 2026

UI Issue

Detected by Pingoru
Jan 13, 2026, 09:00 PM UTC
Resolved
Jan 13, 2026, 09:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jan 20, 2026, 08:54 AM UTC

    Pages were showing blank or white pages.

Read the full incident report →