Apphud Outage History
Apphud is up right nowPingoru has recorded 49 incidents for Apphud: 18 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 1 of 720 (0%) |
| July 2026 | 1 | 1 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 511 (0%) |
Incidents, newest first
Critical September 11, 2026 Issue with firewall 44s API, Dashboard
Started Sep 11, 2026, 09:17 AM UTC· resolved Sep 11, 2026, 09:18 AM UTC
- investigating Sep 11, 2026, 09:17 AM UTC
We are currently investigating this issue.
- resolved Sep 11, 2026, 09:18 AM UTC
This incident has been resolved.
Minor July 30, 2026 Analytics and Events delays 1h 13m Dashboard
Started Jul 30, 2026, 03:06 PM UTC· resolved Jul 30, 2026, 04:19 PM UTC
- investigating Jul 30, 2026, 03:06 PM UTC
We are experiencing an issue with background job processing, resulting in delays in analytics and event data. SDK APIs are not affected. Data is expected to catch up with real time within approximately 30 minutes. We apologize for the inconvenience.
- monitoring Jul 30, 2026, 03:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 30, 2026, 04:19 PM UTC
This incident has been resolved.
Major June 27, 2026 Degraded Performance or Partial Outage 1h 9m API, Dashboard
Started Jun 27, 2026, 07:16 PM UTC· resolved Jun 27, 2026, 08:26 PM UTC
- investigating Jun 27, 2026, 07:16 PM UTC
We are currently investigating this issue. There is problem at our data center. We are in close touch with cloud provider. Our engineers our trying to do their best to solve the issue ASAP
- investigating Jun 27, 2026, 07:43 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 27, 2026, 07:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 27, 2026, 08:26 PM UTC
This incident has been resolved. Cloud Provider has fixed the issue.
Notice March 9, 2026 Issue with App Store and Google Play server notifications delivery 2d 18h Dashboard
Started Mar 09, 2026, 09:58 AM UTC· resolved Mar 12, 2026, 04:56 AM UTC
- investigating Mar 09, 2026, 09:58 AM UTC
We experienced an issue where App Store Server Notifications and Google Play Real-Time Developer Notifications were not being delivered to Apphud servers. As a result, some subscription events such as renewals, cancellations, or billing issues may not have been processed in real time. The issue has now been identified and fixed. We will replay all missed server notifications and process them accordingly. Subscription renewals and other events will be updated based on their original effective timestamps (for example, renewal or expiry time), so historical data and analytics will remain accurate.
- monitoring Mar 09, 2026, 09:58 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 12, 2026, 04:56 AM UTC
This incident has been resolved.
Notice February 24, 2026 Incorrect A/B experiment metrics values 2h 7m Dashboard
Started Feb 24, 2026, 11:52 AM UTC· resolved Feb 24, 2026, 02:00 PM UTC
- monitoring Feb 24, 2026, 11:52 AM UTC
We received reports that some A/B experiment analytics metrics were displaying incorrect values (extremely high or extremely low). Our team investigated the issue and identified the root cause. The fix has been deployed. All A/B test metrics are now displaying correctly and operating as expected.
- resolved Mar 05, 2026, 07:52 AM UTC
This incident has been resolved.
Minor February 24, 2026 API errors 5s API, Dashboard
Started Feb 24, 2026, 11:48 AM UTC· resolved Feb 24, 2026, 11:48 AM UTC
- investigating Feb 24, 2026, 11:48 AM UTC
We are currently investigating this issue.
- resolved Feb 24, 2026, 11:48 AM UTC
This incident has been resolved.
Notice February 23, 2026 Incorrect A/B experiment metric values 6s Dashboard
Started Feb 23, 2026, 08:40 AM UTC· resolved Feb 23, 2026, 08:40 AM UTC
- investigating Feb 23, 2026, 08:40 AM UTC
We received reports that some A/B experiment analytics metrics were displaying incorrect values (extremely high or extremely low). Our team investigated the issue and identified the root cause. The fix has been deployed. All A/B test metrics are now displaying correctly and operating as expected.
- resolved Feb 23, 2026, 08:40 AM UTC
This incident has been resolved.
Minor February 22, 2026 Increased Response Time for SDK Requests 1m API
Started Feb 22, 2026, 10:52 AM UTC· resolved Feb 22, 2026, 10:54 AM UTC
- investigating Feb 22, 2026, 10:52 AM UTC
We received reports about increased response times for SDK API calls, specifically affecting paywalls and placements fetching. The issue has been identified and a fix has already been deployed. We are actively monitoring the system to ensure stability and normal performance levels. We apologize for the inconvenience and will provide updates if necessary.
- monitoring Feb 22, 2026, 10:53 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 22, 2026, 10:54 AM UTC
This incident has been resolved.
Minor February 22, 2026 Delays with background jobs processing 18m Dashboard
Started Feb 22, 2026, 10:37 AM UTC· resolved Feb 22, 2026, 10:55 AM UTC
- investigating Feb 22, 2026, 10:37 AM UTC
We are currently experiencing delays in background job processing, which is affecting the following services: * Event delivery to integrations * S2S event webhooks * CSV and ETL exports The current delay is approximately 15 minutes. Our engineering team is actively working to resolve the issue, and all data will catch up to real-time shortly. We apologize for the inconvenience and appreciate your patience.
- resolved Feb 22, 2026, 10:55 AM UTC
This incident has been resolved.
Notice February 19, 2026 A/B Test Analytics Showing 0 Trials 38m Dashboard
Started Feb 19, 2026, 11:51 AM UTC· resolved Feb 19, 2026, 12:30 PM UTC
- investigating Feb 19, 2026, 11:51 AM UTC
We’ve received reports that A/B test analytics were displaying 0 trials, even though trials were actually recorded. Our team is currently investigating the issue. In the meantime, refreshing the page should resolve the problem and display the correct data. We’ll provide an update once the issue is fully resolved.
- resolved Feb 22, 2026, 10:36 AM UTC
This incident has been resolved.
Major February 11, 2026 Charts are not loading 8s Dashboard
Started Feb 11, 2026, 01:10 PM UTC· resolved Feb 11, 2026, 01:10 PM UTC
- investigating Feb 11, 2026, 01:10 PM UTC
We are currently investigating this issue.
- resolved Feb 11, 2026, 01:10 PM UTC
This incident has been resolved.
Notice February 4, 2026 Unable to login to the dashboard – Dashboard
Started Feb 04, 2026, 11:45 AM UTC· resolved Feb 04, 2026, 11:45 AM UTC
- resolved Feb 04, 2026, 11:45 AM UTC
This incident has been resolved.
Notice January 27, 2026 Delays with integrations processing 11s
Started Jan 27, 2026, 04:58 PM UTC· resolved Jan 27, 2026, 04:58 PM UTC
- investigating Jan 27, 2026, 04:58 PM UTC
We are currently experiencing delays in background job processing, which is affecting the following services: * Event delivery to integrations * S2S event webhooks * CSV and ETL exports The current delay is approximately 40 minutes. Our engineering team is actively working to resolve the issue, and all data will catch up to real-time shortly. We apologize for the inconvenience and appreciate your patience.
- resolved Jan 27, 2026, 04:58 PM UTC
This incident has been resolved.
Notice January 21, 2026 Running experiments unexpectedly paused –
Started Jan 21, 2026, 05:35 PM UTC· resolved Jan 21, 2026, 05:35 PM UTC
- resolved Jan 21, 2026, 05:35 PM UTC
Due to a bug introduced during recent maintenance, experiments that were in a Running state as of January 19 until January 21 17:45 UTC were unintentionally paused. The issue has been fixed, and all affected experiments have been unpaused and are running normally. Data for the affected period may be incomplete. No action is required. We are sorry for the inconvenience.
Minor January 19, 2026 Mobile analytics iOS app is temporarily not functioning 2d 21h Dashboard
Started Jan 19, 2026, 10:28 AM UTC· resolved Jan 22, 2026, 08:12 AM UTC
- investigating Jan 19, 2026, 10:28 AM UTC
Due to a recent platform upgrade, the iOS mobile app is temporarily not functioning. An updated version will be released to the App Store, and users will need to update to the latest version. We’ll notify you when the update is available.
- resolved Jan 22, 2026, 08:12 AM UTC
The updated app version in now available in the App Store: https://apps.apple.com/us/app/apphud-the-official-app/id1587154106
Major November 30, 2025 Issue with Apphud API 10m API, Dashboard
Started Nov 30, 2025, 02:00 PM UTC· resolved Nov 30, 2025, 02:11 PM UTC
- investigating Nov 30, 2025, 02:00 PM UTC
We are currently investigating this issue.
- investigating Nov 30, 2025, 02:08 PM UTC
We are continuing to investigate this issue.
- resolved Nov 30, 2025, 02:11 PM UTC
This incident has been resolved.
Major November 24, 2025 Issue with analytics and reports 9m Dashboard
Started Nov 24, 2025, 04:46 PM UTC· resolved Nov 24, 2025, 04:55 PM UTC
- investigating Nov 24, 2025, 04:46 PM UTC
We are currently investigating this issue.
- resolved Nov 24, 2025, 04:55 PM UTC
This incident has been resolved.
Major November 18, 2025 Partial Apphud dashboard outage 1h 3m API, Dashboard
Started Nov 18, 2025, 01:55 PM UTC· resolved Nov 18, 2025, 02:59 PM UTC
- investigating Nov 18, 2025, 01:55 PM UTC
We experience partial API issues caused by major Cloudflare outage: https://www.cloudflarestatus.com/
- investigating Nov 18, 2025, 02:24 PM UTC
Update: SDK seems to be working without any disruptions, since it's not using Cloudflare. Only Apphud dashboard is not accessible in certain countries
- investigating Nov 18, 2025, 02:59 PM UTC
We are continuing to investigate this issue.
- resolved Nov 18, 2025, 02:59 PM UTC
This incident has been resolved.
Major July 8, 2025 Unable to save Paywall or Screen 15m Dashboard
Started Jul 08, 2025, 04:03 PM UTC· resolved Jul 08, 2025, 04:19 PM UTC
- monitoring Jul 08, 2025, 04:03 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 08, 2025, 04:03 PM UTC
We are continuing to monitor for any further issues.
- identified Jul 08, 2025, 04:03 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 08, 2025, 04:19 PM UTC
This incident has been resolved.
Major July 1, 2025 Delays with background tasks processing 1h 26m Dashboard
Started Jul 01, 2025, 07:31 AM UTC· resolved Jul 01, 2025, 08:58 AM UTC
- investigating Jul 01, 2025, 07:31 AM UTC
We are currently experiencing delays in background job processing, which is affecting the following services: * Event delivery to integrations * S2S event webhooks The current delay is approximately 1.5 hours. Our engineering team is actively working to resolve the issue, and all data will catch up to real-time shortly. We apologize for the inconvenience and appreciate your patience.
- resolved Jul 01, 2025, 08:58 AM UTC
This incident has been resolved.
Notice June 11, 2025 LTV Predictions show incorrect predicted data for weekly subscriptions 12h 18m
Started Jun 11, 2025, 08:11 PM UTC· resolved Jun 12, 2025, 08:29 AM UTC
- investigating Jun 11, 2025, 08:11 PM UTC
We are currently investigating this issue.
- resolved Jun 12, 2025, 08:29 AM UTC
This incident has been resolved.
Major May 26, 2025 ETL exports are not working 18m Dashboard
Started May 26, 2025, 06:11 AM UTC· resolved May 26, 2025, 06:30 AM UTC
- investigating May 26, 2025, 06:11 AM UTC
We are currently investigating this issue.
- resolved May 26, 2025, 01:10 PM UTC
This incident has been resolved.
Critical May 24, 2025 Elevated number of API errors 1h 26m API, Dashboard
Started May 24, 2025, 03:55 PM UTC· resolved May 24, 2025, 05:22 PM UTC
- investigating May 24, 2025, 03:55 PM UTC
We are currently investigating this issue.
- investigating May 24, 2025, 03:58 PM UTC
We are continuing to investigate this issue.
- monitoring May 24, 2025, 04:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 24, 2025, 05:22 PM UTC
This incident has been resolved.
Major May 7, 2025 Regional Availability Issue 2m API, Dashboard
Started May 07, 2025, 12:27 PM UTC· resolved May 07, 2025, 12:29 PM UTC
- investigating May 07, 2025, 12:27 PM UTC
We have reports that Apphud is currently unavailable in a few regions. Our DevOps engineers are actively investigating the issue. Quick analysis suggests a possible outage related to internet routing. We will provide updates as soon as more information becomes available.
- resolved May 07, 2025, 12:29 PM UTC
Seems like everything back to normal.
Notice April 16, 2025 Delay in sending "User Created" events to Facebook, TikTok and Branch integrations 1d 22h
Started Apr 16, 2025, 11:56 AM UTC· resolved Apr 18, 2025, 10:14 AM UTC
- investigating Apr 16, 2025, 11:56 AM UTC
We are currently experiencing delays in sending "User Created" events to third-party integrations. Events are not being sent to Facebook and TikTok, and some regular app events are not being sent to Branch. These events are stuck in a "Pending" state. Our engineers are actively working to resolve the issue. Once fixed, all pending events will be sent. Thank you for your patience.
- identified Apr 16, 2025, 11:57 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 16, 2025, 03:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 18, 2025, 10:14 AM UTC
This incident has been resolved.