Apphud incident

Issue with App Store and Google Play server notifications delivery

Notice Resolved View vendor source →

Apphud experienced a notice incident on March 9, 2026 affecting Dashboard, lasting 2d 18h. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2026, 09:58 AM UTC
Resolved
Mar 12, 2026, 04:56 AM UTC
Duration
2d 18h
Detected by Pingoru
Mar 09, 2026, 09:58 AM UTC

Affected components

Dashboard

Update timeline

  1. investigating Mar 09, 2026, 09:58 AM UTC

    We experienced an issue where App Store Server Notifications and Google Play Real-Time Developer Notifications were not being delivered to Apphud servers. As a result, some subscription events such as renewals, cancellations, or billing issues may not have been processed in real time. The issue has now been identified and fixed. We will replay all missed server notifications and process them accordingly. Subscription renewals and other events will be updated based on their original effective timestamps (for example, renewal or expiry time), so historical data and analytics will remain accurate.

  2. monitoring Mar 09, 2026, 09:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 12, 2026, 04:56 AM UTC

    This incident has been resolved.