AppFollow Outage History

AppFollow is up right now

AppFollow had 34 outages in the last 2 years totaling 1079h 52m of downtime — averaging 1.4 incidents per month.

There were 34 AppFollow outages since June 20, 2025 totaling 1079h 52m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.appfollow.io

Notice September 5, 2025

Service Outage on appfollow.io and watch.appfollow.io

Detected by Pingoru
Sep 05, 2025, 04:28 PM UTC
Resolved
Sep 05, 2025, 04:27 PM UTC
Duration
Timeline · 1 update
  1. resolved Sep 05, 2025, 04:28 PM UTC

    We identified downtime affecting appfollow.io and watch.appfollow.io. The issue has been resolved and services are now recovering. We are now monitoring while we ensure stability.

Read the full incident report →

Notice August 26, 2025

Issue with “Show History” for Reviews

Detected by Pingoru
Aug 26, 2025, 06:43 PM UTC
Resolved
Aug 26, 2025, 06:43 PM UTC
Duration
Timeline · 1 update
  1. resolved Aug 26, 2025, 06:43 PM UTC

    We are currently investigating an issue where the “Show History” option for reviews is not loading and displays a “Something went wrong” error. Our team is working to identify the cause and restore normal functionality.

Read the full incident report →

Notice August 1, 2025

App Store ASO Keyword Collection and Scoring Delay

Detected by Pingoru
Aug 01, 2025, 09:31 AM UTC
Resolved
Aug 12, 2025, 12:05 PM UTC
Duration
11d 2h
Timeline · 2 updates
  1. identified Aug 01, 2025, 09:31 AM UTC

    We're currently experiencing delays in collecting ASO keyword data and calculating scores for App Store apps. Some scores may stay in a “Calculating” state longer than usual. The issue is being investigated.

  2. resolved Aug 12, 2025, 12:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 1, 2025

Google Play Reviews Collection Delay

Detected by Pingoru
Aug 01, 2025, 09:18 AM UTC
Resolved
Aug 12, 2025, 12:04 PM UTC
Duration
11d 2h
Affected: Data Source Connection
Timeline · 2 updates
  1. monitoring Aug 01, 2025, 09:18 AM UTC

    We’re currently experiencing issues collecting some reviews from Google Play. Recent reviews may be missing. The root cause has been found and a fix is on the way.

  2. resolved Aug 12, 2025, 12:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 15, 2025

Ongoing Incident: Hetzner Network Issues

Detected by Pingoru
Jul 15, 2025, 09:26 AM UTC
Resolved
Jul 16, 2025, 09:38 AM UTC
Duration
1d
Timeline · 2 updates
  1. monitoring Jul 15, 2025, 09:26 AM UTC

    Our cloud provider Hetzner is currently experiencing network problems, including failures on load balancer nodes. As a result, some AppFollow resources may be temporarily unavailable. We’re actively monitoring the situation and will provide updates as soon as we have more information.

  2. resolved Jul 16, 2025, 09:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 11, 2025

Reply Publishing Interruption

Detected by Pingoru
Jul 11, 2025, 10:16 AM UTC
Resolved
Jul 11, 2025, 06:00 AM UTC
Duration
Timeline · 1 update
  1. resolved Jul 11, 2025, 10:16 AM UTC

    Replies were not published for approximately 40 minutes due to missing database grants required for reply publishing. The issue has been resolved, and all services are now operating normally.

Read the full incident report →

Notice June 24, 2025

App Store Reply Publishing Issues

Detected by Pingoru
Jun 24, 2025, 03:52 PM UTC
Resolved
Jul 16, 2025, 09:39 AM UTC
Duration
21d 17h
Affected: Data Source Connection
Timeline · 2 updates
  1. monitoring Jun 24, 2025, 03:52 PM UTC

    Users may encounter errors when publishing replies to the App Store due to a missing or expired agreement. To resolve this, please log in to App Store Connect with an admin account and accept all pending agreements.

  2. resolved Jul 16, 2025, 09:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 20, 2025

Issues with reply posting

Detected by Pingoru
Jun 20, 2025, 11:56 AM UTC
Resolved
Jun 20, 2025, 12:29 PM UTC
Duration
33m
Affected: Reply to ReviewsReply to Reviews
Timeline · 2 updates
  1. investigating Jun 20, 2025, 11:56 AM UTC

    We are currently experiencing issues sending replies to reviews, for both iOS and Android apps. Our team is investigating the issue with Highest priority, and we will keep you updated as soon as we have any further developments.

  2. resolved Jun 20, 2025, 12:29 PM UTC

    Our team has identified and fixed the issue with the replies! It should all be back to normal now.

Read the full incident report →