Appfigures incident

Difficulties syncing some Windows accounts

Notice Resolved View vendor source →

Appfigures experienced a notice incident on July 8, 2025 affecting Sales, lasting 20h 11m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2025, 04:31 PM UTC
Resolved
Jul 09, 2025, 12:43 PM UTC
Duration
20h 11m
Detected by Pingoru
Jul 08, 2025, 04:31 PM UTC

Affected components

Sales

Update timeline

  1. identified Jul 08, 2025, 04:31 PM UTC

    We've identified a minor change from Microsoft that affects a small subset of Windows syncs and the potential linking of new accounts. A fix is in the works, and we'll have that out as soon as possible.

  2. monitoring Jul 08, 2025, 10:45 PM UTC

    A fix has been rolled out, and we're kicking off a sync to bring in up-to-date data for any impacted accounts. We'll monitor the fix while imports are running.

  3. resolved Jul 09, 2025, 12:43 PM UTC

    All Windows syncs are running successfully again.