Appfigures experienced a notice incident on September 15, 2025 affecting Usage, lasting 22h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Usage
Update timeline
- identified Sep 15, 2025, 06:25 PM UTC
We’ve identified an issue affecting Apple usage syncs for a handful of accounts, causing data delays. We're working on getting syncs back up to speed and making sure data from the 13th and 14th is fully imported.
- monitoring Sep 16, 2025, 02:46 PM UTC
We've resolved the root cause and initiated a sync for the recent days for anyone affected by the usage delay. We'll monitor this new sync to make sure all recent days are up to date.
- resolved Sep 16, 2025, 05:16 PM UTC
Usage syncs are running successfully for everyone again. If you have any usage delays after the 12th, reach out to the support team for a closer look.