Appfigures incident

Looking Into November Google Revenue Increase

Notice Resolved View vendor source →

Appfigures experienced a notice incident on December 2, 2025 affecting Revenue, lasting 56d 6h. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2025, 02:37 PM UTC
Resolved
Jan 27, 2026, 09:29 PM UTC
Duration
56d 6h
Detected by Pingoru
Dec 02, 2025, 02:37 PM UTC

Affected components

Revenue

Update timeline

  1. investigating Dec 02, 2025, 02:37 PM UTC

    We’re currently looking into a jump in Google revenue for November after receiving reports that the numbers may be inflated. We’ll share more updates as we learn more.

  2. investigating Dec 02, 2025, 03:37 PM UTC

    Quick update: We’re still digging into the November Google revenue spike. We’ll share more once we know more.

  3. investigating Dec 02, 2025, 04:50 PM UTC

    We’re still digging into the root cause of the revenue spike and hope to share more soon.

  4. identified Dec 02, 2025, 08:31 PM UTC

    We’ve zeroed in on where the issue lives and are tracking it down. A fix is on the way.

  5. identified Dec 02, 2025, 09:51 PM UTC

    We’ve located the root cause — additional changes in Google’s updated reports starting in December. We’re working on a fix to handle these changes and will reimport November and December reports as soon as it’s ready.

  6. monitoring Dec 03, 2025, 03:55 PM UTC

    The fix for inflated Google paid revenue is live. We’re currently cleaning up November reports and will share a final update when that’s complete.

  7. monitoring Dec 04, 2025, 01:40 AM UTC

    We’ve re-imported November reports for everyone. After the re-import, we’re still seeing some lingering discrepancies and delays in subscription data due to Google’s report changes, and we’re continuing to investigate. We’ll share another update on Google’s November and December numbers as soon as we have more to report.

  8. monitoring Dec 04, 2025, 05:53 PM UTC

    We’re pushing out another update to deal with Google’s recent changes to their monthly reports for November and December. We’ll re-import both months for all accounts and keep an eye on things from here. Subscription delays are still being looked into as part of the same report changes. We’ll share more as soon as we know more.

  9. monitoring Dec 04, 2025, 11:15 PM UTC

    A fix for the Google subscription delays and duplication is rolling out now. Next, we’ll re-import November and December to correct any data issues from the last few days. We’ll be monitoring the re-import over the next few hours.

  10. monitoring Dec 09, 2025, 01:33 PM UTC

    Google numbers for November and December have been cleaned, duplicates removed, and reporting is running normally again. We'll continue to monitor syncs throughout the day. If you're still seeing anything that looks off, reach out to the support team for a closer look.

  11. monitoring Dec 15, 2025, 03:40 PM UTC

    We’re investigating reports of lingering inflated revenue tied to Google subscriptions. Our team is reviewing the latest data and Google’s reports to identify the cause, and we’ll share additional updates as we learn more.

  12. monitoring Dec 16, 2025, 05:26 PM UTC

    We believe all Google revenue inflation and duplication issues have now been fully cleaned up. If anything still looks off on your end, please let us know. We’ll continue monitoring closely to make sure everything stays on track.

  13. resolved Jan 27, 2026, 09:29 PM UTC

    This incident has been resolved.