Appfigures incident

Delays importing usage from App Store Connect

Notice Resolved View vendor source →

Appfigures experienced a notice incident on March 27, 2026 affecting Usage, lasting 6h 14m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2026, 03:07 PM UTC
Resolved
Mar 27, 2026, 09:22 PM UTC
Duration
6h 14m
Detected by Pingoru
Mar 27, 2026, 03:07 PM UTC

Affected components

Usage

Update timeline

  1. identified Mar 27, 2026, 03:07 PM UTC

    We’ve identified a recent change from Apple that’s affecting usage syncs starting March 24. Right now, this means some App Store Connect data is missing for the last couple of days. We’re actively working on a fix so we can get everything flowing normally again.

  2. monitoring Mar 27, 2026, 05:02 PM UTC

    We’ve rolled out a workaround for the recent changes from Apple and have kicked off usage syncs to bring data back up to speed. You should start seeing your data catch up shortly as syncs complete. One note: Apple’s changes mean the opt-in rate metric isn’t currently available in the same way, so it won’t be reflected for now. We’re working on an additional workaround to restore this metric in the future.

  3. resolved Mar 27, 2026, 09:22 PM UTC

    Usage syncs are now running successfully again and data should be fully up to date. As mentioned earlier, the opt-in rate metric is still unavailable due to Apple’s changes. We’ll be working on bringing this back with a future update.