Appfigures incident

Trouble with imports and manual syncs

Notice Resolved View vendor source →

Appfigures experienced a notice incident on December 13, 2024 affecting Ranks and Ranks and 1 more component, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2024, 11:09 PM UTC
Resolved
Dec 13, 2024, 11:52 PM UTC
Duration
43m
Detected by Pingoru
Dec 13, 2024, 11:09 PM UTC

Affected components

RanksRanksReviewsReviewsAlerts & Email Reports

Update timeline

  1. identified Dec 13, 2024, 11:09 PM UTC

    We've identified the cause of potential delays importing ranks, reviews, sending emails and alerts, as well as running manual syncs through the site. We'll look to have those back up to speed as soon as possible.

  2. monitoring Dec 13, 2024, 11:12 PM UTC

    The root cause has been resolved and manual syncs are working once again. We're working through the delay with importing reviews, ranks, alerts, and email reports and will have available, up to date data again soon.

  3. resolved Dec 13, 2024, 11:52 PM UTC

    Everything is running smoothly once again.