Appfigures incident

Linking/Syncing Windows Accounts

Notice Resolved View vendor source →

Appfigures experienced a notice incident on December 16, 2024 affecting Sales, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2024, 02:56 PM UTC
Resolved
Dec 16, 2024, 05:29 PM UTC
Duration
2h 33m
Detected by Pingoru
Dec 16, 2024, 02:56 PM UTC

Affected components

Sales

Update timeline

  1. identified Dec 16, 2024, 02:56 PM UTC

    We've identified unannounced changes from Microsoft which impacts linking new accounts as well as syncing existing accounts. The integration team is working to add support for these changes and hope to have everything running again very soon.

  2. monitoring Dec 16, 2024, 03:33 PM UTC

    We released an update to the Windows integration and we're beginning to sync for all accounts again. We'll monitor the first run to make sure all is working as it should. Linking new accounts is also back to normal as well.

  3. resolved Dec 16, 2024, 05:29 PM UTC

    As expected, Windows imports are running successfully once again.