Appfigures experienced a notice incident on November 19, 2024 affecting Downloads, lasting 28d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Nov 19, 2024, 02:43 PM UTC
November 11th is the latest date available in monthly reports, released by Google, adding up to a lengthy delay in data for free app. Google however, has updated data in their dashboard, but not in the monthly reports available for importing. We're reaching out to Google about the delay and we'll automatically import additional days after the 11th as those become available.
- monitoring Nov 20, 2024, 03:37 PM UTC
We're still waiting on Google to release monthly reports with data after the 11th, for free apps.
- monitoring Nov 22, 2024, 02:16 PM UTC
Google has released additional days of data, now available up through the 17th of November. The existing delay continues to be longer than normal so we'll continue to monitor release times.
- monitoring Nov 24, 2024, 10:50 PM UTC
Reports through the 19th are now available from Google.
- resolved Dec 17, 2024, 05:32 PM UTC
Google continues to work with a delay of releasing reports, about a five day delay. This seems to be the new normal for free apps. We'll continue to keep an eye on it and hopefully returns to the past release schedule which was closer to three days.