Appfigures incident

Investigating Issues Sending Emails

Notice Resolved View vendor source →

Appfigures experienced a notice incident on December 17, 2024 affecting Alerts & Email Reports, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2024, 05:34 PM UTC
Resolved
Dec 17, 2024, 06:37 PM UTC
Duration
1h 2m
Detected by Pingoru
Dec 17, 2024, 05:34 PM UTC

Affected components

Alerts & Email Reports

Update timeline

  1. investigating Dec 17, 2024, 05:34 PM UTC

    We're investigating issues sending emails which could impact email reports, user invitations, password resets, and similar.

  2. identified Dec 17, 2024, 06:01 PM UTC

    We're still working to bring email sending back to full functionality.

  3. resolved Dec 17, 2024, 06:37 PM UTC

    Emails are sending once again. Any impacted email, within this period, will send out with the next attempt.