Appfigures incident

Ranks report errors

Notice Resolved View vendor source →

Appfigures experienced a notice incident on March 17, 2025 affecting Ranks and Ranks, lasting 4h 10m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2025, 06:27 PM UTC
Resolved
Mar 17, 2025, 10:38 PM UTC
Duration
4h 10m
Detected by Pingoru
Mar 17, 2025, 06:27 PM UTC

Affected components

RanksRanks

Update timeline

  1. investigating Mar 17, 2025, 06:27 PM UTC

    We're investigating errors in the ranks report both on-site and through the API.

  2. identified Mar 17, 2025, 07:57 PM UTC

    Errors with the ranks report have mostly subsided. However, we're continuing to work on alleviating remaining sporadic errors through the site and API.

  3. monitoring Mar 17, 2025, 09:38 PM UTC

    We'll continue to monitor ranks for a bit longer, though all errors have cleared.

  4. resolved Mar 17, 2025, 10:38 PM UTC

    Ranks remain stable after monitoring for some time.