Appfigures experienced a notice incident on April 22, 2025 affecting Ratings, lasting 16h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 22, 2025, 08:47 PM UTC
We're investigating errors collecting Apple ratings starting today, April 22nd. We'll continue to investigate the root cause as we look to bring back ratings as quickly as possible. This specifically relates to ratings, Apple reviews continue to import as normal.
- identified Apr 22, 2025, 09:10 PM UTC
We've identified an unannounced change from Apple, impacting ratings collection, and are working on a resolution.
- monitoring Apr 22, 2025, 10:20 PM UTC
We've rolled out an update for Apple ratings collection and are able to import ratings once again. An additional import for all Apple apps is running now to ensure we pick up on any new ratings for April 22nd.
- resolved Apr 23, 2025, 01:22 PM UTC
Apple ratings imports continue to run successfully.