Aplos experienced a critical incident on March 25, 2025 affecting Full System, lasting 9h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 25, 2025, 06:51 PM UTC
We are currently investigating this issue.
- investigating Mar 25, 2025, 06:56 PM UTC
We're currently investigating an issue that is preventing use of Login Page. Users may encounter issues trying to accessing aplos when trying to log in.
- monitoring Mar 25, 2025, 07:05 PM UTC
The issues have subsided and the team will continue monitoring for stability.
- investigating Mar 25, 2025, 07:56 PM UTC
Issues accessing the login page and slowness across the platform have persisted. We are continuing our investigations.
- monitoring Mar 25, 2025, 09:27 PM UTC
To improve system performance and reliability, we're upgrading this week. We have identified that this performance degradation is related to the upgrade. You may experience brief outages during this time. We appreciate your patience while we prepare for the upgrade. Our team is continuing to monitor.
- resolved Mar 26, 2025, 04:43 AM UTC
This incident has been resolved.