Aplos incident

Online donations aren't creating deposits in their designated account registers

Major Resolved View vendor source →

Aplos experienced a major incident on April 21, 2025 affecting Accounting, lasting 17h 40m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2025, 10:20 PM UTC
Resolved
Apr 22, 2025, 04:01 PM UTC
Duration
17h 40m
Detected by Pingoru
Apr 21, 2025, 10:20 PM UTC

Affected components

Accounting

Update timeline

  1. investigating Apr 21, 2025, 10:20 PM UTC

    The team is aware of the issue and actively investigating.

  2. monitoring Apr 22, 2025, 12:32 AM UTC

    A fix has been implemented for this issue. It might take a while for the deposits to show in Aplos. We will continue to monitor.

  3. resolved Apr 22, 2025, 04:01 PM UTC

    The fix was applied and all fully-processed Donations should now be posted to their appropriate registers.