Apicbase had 6 outages in the last 2 years totaling 8h 21m of downtime — averaging 0.2 incidents per month.
There were 6 Apicbase outages since September 27, 2025 totaling 8h 21m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently experiencing an issue where ordering with Bidfood NL is failing. The issue has been identified on the supplier’s side. Orders cannot be successfully submitted at this time. Our team is in direct contact with Bidfood NL and working closely with them to restore ordering as quickly as possible.
This incident has been resolved.
Some customers may experience slow loading times or errors on dashboards. This is caused by increased database load at our dashboard provider. The provider is currently investigating the underlying cause and working toward mitigation. We are closely monitoring the incident and will share further updates as progress is made.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
There is a global outage of some core service providers (e.g. Cloudflare) for internet services. This is impacting almost all SaaS services on the internet including Apicbase. Many components are affected.
Cloudflare seems to be operational again. All Apicbase functionalities are operational again. Our Infrastructure team will investigate ways to limit exposure to such global incidents in the future.
We are experiencing issues with JavaScript assets failing to load due to an ongoing Cloudflare CDN incident. Some platform functionality may be affected. Cloudflare is actively working on restoration. We are monitoring the situation and will provide updates as they become available.
The issue appears to be resolved. We are continuing to monitor the situation to ensure stability. If you still experience any issues, please try the following: • Refreshing your browser • Clearing your browser cache • Contacting support if the problem persists We will update this page if any further issues arise.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are currently investigating a problem with embedded dashboards not loading for customers. As it seems to affect all dashboards this means all dashboards in the Insights Hub but also locally embedded one's throughout the software. First analysis seems to suggest the issue is not on the Apicbase side but with our service provider powering the dashboards. Our teams are in close contact and actively trying to identify the issue.
We have identified that the issue is not at the Apicbase side but indeed at our service provider. This means our teams cannot actively resolve the issue but we are in close contact with our service provider to get the dasboards up and running again as soon as possible.
A fix has been implemented and we are monitoring the results.
The issue has been resolved at our service provider and dashboards are back. We are monitoring the situation closely.
This incident has been resolved.
Some customers are experiencing issues when placing orders. Our teams are aware of the issue and are investigating. First investigations indicate it is browser/cache related so we suggest trying in another browser.
Our team deployed a fix that should resolve the issue. We keep monitoring. If issues persist please try cleaning your browser cache even if you tried it before. Also switching browser should resolve the issue.
We are continuing to monitor for any further issues.
We are marking this incident as closed.