Apicbase incident

Dashboard performance issues

Minor Resolved View vendor source →

Apicbase experienced a minor incident on January 6, 2026 affecting Dashboards, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2026, 03:23 PM UTC
Resolved
Jan 06, 2026, 04:30 PM UTC
Duration
1h 6m
Detected by Pingoru
Jan 06, 2026, 03:23 PM UTC

Affected components

Dashboards

Update timeline

  1. identified Jan 06, 2026, 03:23 PM UTC

    Some customers may experience slow loading times or errors on dashboards. This is caused by increased database load at our dashboard provider. The provider is currently investigating the underlying cause and working toward mitigation. We are closely monitoring the incident and will share further updates as progress is made.

  2. monitoring Jan 06, 2026, 03:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 06, 2026, 04:30 PM UTC

    This incident has been resolved.