Apicbase experienced a minor incident on September 27, 2025 affecting Apicbase Application, lasting 3h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Apicbase Application
Update timeline
- investigating Sep 27, 2025, 08:46 AM UTC
Some customers are experiencing issues when placing orders. Our teams are aware of the issue and are investigating. First investigations indicate it is browser/cache related so we suggest trying in another browser.
- monitoring Sep 27, 2025, 09:06 AM UTC
Our team deployed a fix that should resolve the issue. We keep monitoring. If issues persist please try cleaning your browser cache even if you tried it before. Also switching browser should resolve the issue.
- monitoring Sep 27, 2025, 09:51 AM UTC
We are continuing to monitor for any further issues.
- resolved Sep 27, 2025, 12:01 PM UTC
We are marking this incident as closed.