Aphex incident

Printing getting stuck on "processing"

Minor Resolved View vendor source →

Aphex experienced a minor incident on June 19, 2026 affecting Core Platform (Aphex Application), lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2026, 07:45 AM UTC
Resolved
Jun 19, 2026, 09:29 AM UTC
Duration
1h 44m
Detected by Pingoru
Jun 19, 2026, 07:45 AM UTC

Affected components

Core Platform (Aphex Application)

Update timeline

  1. investigating Jun 19, 2026, 07:45 AM UTC

    When users are trying to print they are getting stuck on "processing" and the pdf is not downloaded to the local device. We are aware of the issue and working through the issue and will update when we have more information.

  2. resolved Jun 19, 2026, 09:29 AM UTC

    We've identified and resolved the issue where users were getting stuck on "processing" while printing. This has now been resolved, thank you for your patience