ApexEDI Outage History
ApexEDI is up right nowApexEDI had 2 outages in the last 2 years totaling 17h 6m of downtime — averaging 0.1 incidents per month.
There were 2 ApexEDI outages since October 15, 2025 totaling 17h 6m of downtime. Each is summarised below — incident details, duration, and resolution information.
Phone System Outage
Timeline · 2 updates
- investigating Oct 15, 2025, 07:07 PM UTC
The third-party application that Ensora Health uses for our phone system is currently experiencing a nationwide outage. We are not able to take calls at this time. Please contact Customer Support through email or chat. We will let you know as soon as phones are operational again. Thank you. In the meantime, please don’t hesitate to contact our team by emailing or reaching out to us via chat we’re here and ready to assist while phone support is being restored.
- resolved Oct 16, 2025, 12:11 PM UTC
This incident has been resolved.