ApexEDI experienced a notice incident on October 15, 2025, lasting 17h 4m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 15, 2025, 07:07 PM UTC
The third-party application that Ensora Health uses for our phone system is currently experiencing a nationwide outage. We are not able to take calls at this time. Please contact Customer Support through email or chat. We will let you know as soon as phones are operational again. Thank you. In the meantime, please don’t hesitate to contact our team by emailing or reaching out to us via chat we’re here and ready to assist while phone support is being restored.
- resolved Oct 16, 2025, 12:11 PM UTC
This incident has been resolved.