AnyDesk incident

Service Degradation - Customer Portal

Minor Resolved View vendor source →

AnyDesk experienced a minor incident on May 21, 2025 affecting Customer Portal, lasting 3h 50m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2025, 09:47 AM UTC
Resolved
May 21, 2025, 01:37 PM UTC
Duration
3h 50m
Detected by Pingoru
May 21, 2025, 09:47 AM UTC

Affected components

Customer Portal

Update timeline

  1. investigating May 21, 2025, 09:47 AM UTC

    We are currently facing degraded service with our Customer Portal. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may cause.

  2. resolved May 21, 2025, 01:37 PM UTC

    This incident has been resolved.