AnyDesk incident

my.anydesk I/II - Custom Clients - Service Disruption

Major Resolved View vendor source →

AnyDesk experienced a major incident on July 9, 2025 affecting Customer Portal, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2025, 02:04 PM UTC
Resolved
Jul 09, 2025, 03:32 PM UTC
Duration
1h 28m
Detected by Pingoru
Jul 09, 2025, 02:04 PM UTC

Affected components

Customer Portal

Update timeline

  1. investigating Jul 09, 2025, 02:04 PM UTC

    We are currently facing degraded service with generation of new Custom Clients. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologise for any inconvenience this may cause.

  2. resolved Jul 09, 2025, 03:32 PM UTC

    This incident has been resolved.