AnyDesk experienced a critical incident on November 19, 2025 affecting Customer Portal, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Portal
Update timeline
- investigating Nov 19, 2025, 06:09 PM UTC
We are currently facing an outage of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.
- monitoring Nov 19, 2025, 06:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 19, 2025, 07:14 PM UTC
This incident has been resolved.