AnyDesk incident

Global network outage

Critical Resolved View vendor source →

AnyDesk experienced a critical incident on December 20, 2023 affecting Africa and Americas and 1 more component, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Dec 20, 2023, 09:01 AM UTC
Resolved
Dec 20, 2023, 11:01 AM UTC
Duration
2h
Detected by Pingoru
Dec 20, 2023, 09:01 AM UTC

Affected components

AfricaAmericasAsiaAustraliaEurope

Update timeline

  1. investigating Dec 20, 2023, 09:01 AM UTC

    We have a major outage of AnyDesk Global Network. We are doing everything possible to be back online as soon as possible

  2. monitoring Dec 20, 2023, 09:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Dec 20, 2023, 09:21 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Dec 20, 2023, 11:01 AM UTC

    This incident has been resolved.