AnyDesk incident

Emergency network maintenance

Critical Resolved View vendor source →

AnyDesk experienced a critical incident on January 20, 2024 affecting Africa and Americas and 1 more component, lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2024, 11:48 PM UTC
Resolved
Jan 21, 2024, 01:59 AM UTC
Duration
2h 10m
Detected by Pingoru
Jan 20, 2024, 11:48 PM UTC

Affected components

AfricaAmericasAsiaAustraliaEurope

Update timeline

  1. investigating Jan 20, 2024, 11:48 PM UTC

    Currently we're performing emergency network maintenance. Existing connections should not be affected, however new connections won't be possible. Our apologies for any inconvenience it might have caused.

  2. monitoring Jan 21, 2024, 01:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 21, 2024, 01:59 AM UTC

    This incident has been resolved.