AnyDesk incident

Major outage - My.AnyDesk II Customer Portal

Notice Resolved View vendor source →

AnyDesk experienced a notice incident on March 11, 2024 affecting Customer Portal, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2024, 12:00 AM UTC
Resolved
Mar 11, 2024, 01:01 AM UTC
Duration
1h
Detected by Pingoru
Mar 11, 2024, 12:00 AM UTC

Affected components

Customer Portal

Update timeline

  1. investigating Mar 11, 2024, 12:00 AM UTC

    We are currently encountering significant issues with our My.AnyDesk II Portal, and our team is diligently investigating the root cause. Rest assured, as soon as we identify the issue, we will promptly implement a solution. We kindly ask for your patience and encourage you to monitor this page for updates on our progress. We sincerely apologize for any inconvenience this situation may cause.

  2. resolved Mar 11, 2024, 01:01 AM UTC

    We are pleased to announce that the issue with our My.AnyDesk II Portal has been successfully resolved. Our team has implemented the necessary fixes, and the portal is now fully operational. We appreciate your patience and understanding during this time. Thank you for your continued support.