AnyDesk experienced a critical incident on March 14, 2024 affecting Customer Portal, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Portal
Update timeline
- investigating Mar 14, 2024, 08:45 AM UTC
We currently face major with our Customer Portal. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologise for any inconvenience this may cause.
- identified Mar 14, 2024, 09:18 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 14, 2024, 09:26 AM UTC
This incident has been resolved.