AnyDesk experienced a critical incident on March 15, 2024 affecting Customer Portal, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Portal
Update timeline
- investigating Mar 15, 2024, 08:39 AM UTC
We currently face major with our Customer Portal (v2). Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We're apologize for any inconvenience this may cause.
- monitoring Mar 15, 2024, 08:43 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 15, 2024, 09:25 AM UTC
This incident has been resolved.