AnyDesk incident

Outage - Customer Portal (v2)

Critical Resolved View vendor source →

AnyDesk experienced a critical incident on July 12, 2024 affecting Customer Portal and AnyDesk Account, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2024, 06:57 AM UTC
Resolved
Jul 12, 2024, 07:34 AM UTC
Duration
36m
Detected by Pingoru
Jul 12, 2024, 06:57 AM UTC

Affected components

Customer PortalAnyDesk Account

Update timeline

  1. investigating Jul 12, 2024, 06:57 AM UTC

    We are currently facing an outage with our Customer Portal (v2) and account login. Our team is investigating the root cause at the moment. As soon as we have identified the issue, we will apply a fix. We apologize for any inconvenience this may cause.

  2. resolved Jul 12, 2024, 07:34 AM UTC

    This incident has been resolved.