AnyDesk experienced a minor incident on September 30, 2024 affecting Customer Portal, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Portal
Update timeline
- investigating Sep 30, 2024, 03:03 PM UTC
We currently face degraded service with our Customer Portal. Our team is investigation the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We're apologising for any inconvenience this may cause.
- monitoring Sep 30, 2024, 03:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 30, 2024, 04:11 PM UTC
This incident has been resolved.