AnyDesk incident

Service Degradation

Minor Resolved View vendor source →

AnyDesk experienced a minor incident on October 30, 2024 affecting Africa and Americas and 1 more component, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2024, 02:09 PM UTC
Resolved
Oct 30, 2024, 03:42 PM UTC
Duration
1h 32m
Detected by Pingoru
Oct 30, 2024, 02:09 PM UTC

Affected components

AfricaAmericasCustomer PortalAsiaAustraliaEurope

Update timeline

  1. investigating Oct 30, 2024, 02:09 PM UTC

    Investigating - We are currently experiencing degraded performance with the AnyDesk Global Network and Customer Portal. Our team is actively investigating the root cause and working to resolve it as quickly as possible. Once the issue is identified, we will implement a fix immediately. Please follow this page for real-time updates. We sincerely apologize for any inconvenience this may cause and appreciate your patience.

  2. resolved Oct 30, 2024, 03:42 PM UTC

    This incident has been resolved.