AnyDesk experienced a minor incident on October 22, 2024 affecting Customer Portal, lasting 8d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Customer Portal
Update timeline
- investigating Oct 22, 2024, 12:13 PM UTC
We are currently experiencing degraded service with the Customer Portal, whereas no custom client builds for macOS can be issued. Our team is investigation the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We're apologising for any inconvenience this may cause.
- monitoring Oct 24, 2024, 09:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 30, 2024, 04:05 PM UTC
This incident has been resolved.