AnyDesk experienced a minor incident on November 26, 2024 affecting Customer Portal, lasting 8d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Customer Portal
Update timeline
- investigating Nov 26, 2024, 09:25 AM UTC
We are currently experiencing an issue with the Customer Portal. Our team is actively investigating the root cause and working to resolve it as quickly as possible. Once the issue is identified, we will implement a fix immediately. Please follow this page for real-time updates. We sincerely apologize for any inconvenience this may cause and appreciate your patience.
- monitoring Nov 26, 2024, 05:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 04, 2024, 01:19 PM UTC
This incident has been resolved.