AnyDesk experienced a critical incident on February 10, 2025 affecting Customer Portal, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Portal
Update timeline
- investigating Feb 10, 2025, 02:49 AM UTC
We are currently facing major outage of our my.anydesk I. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may cause.
- resolved Feb 10, 2025, 03:17 AM UTC
This incident has been resolved.