AnyDesk experienced a critical incident on May 13, 2025 affecting Online shop, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Online shop
Update timeline
- investigating May 13, 2025, 09:08 AM UTC
We are currently facing major with our Online Shop Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may cause.
- resolved May 13, 2025, 09:34 AM UTC
This incident has been resolved.