Anthology Outage History

We are aware of an ongoing issue causing service degradation for a subset of customers hosted in the West US region. The issue is related to an underlying service disruption with our service providers. Our team is actively engaged with the service provider to monitor the situation, support the resolution efforts, and ensure timely communication as new information becomes available. We will continue to provide updates as we receive additional information. Thank you for your patience and understanding.

We have identified an issue impacting the availability of the Anthology Student for customers in the West US region. To resolve this issue, our Engineering team will implement a workaround that requires approximately 15 minutes of downtime, during which the student will be temporarily inaccessible. We recognize the critical nature of these services and sincerely apologize for this disruption. We appreciate your patience as we work to restore full service as quickly as possible.

We are aware of issues with the student application where some users may be unable to load the site or log in to their accounts. We are actively working to resolve the issue and will provide another update as soon as more information becomes available.

Our engineers are still working on fixing the accessibility issues with the student application. We will continue to provide updates as the situation warrants or as soon as new information is confirmed.

We have identified an issue affecting Education Partner Clients through our monitoring systems. Our technical team is actively working to resolve it, and we will provide updates as soon as more information becomes available.

Our technical team is currently investigating a connectivity-related issue affecting site access and is working to resolve it.

Our technical team continues to work on mitigating the issue. We will share the next update by 8.30 PM ET or sooner if there are significant changes.

We have identified an issue affecting student applications through our monitoring systems. Our technical team is actively working to resolve it, and we will provide updates as soon as more information becomes available.

We have identified an issue impacting the availability of the Anthology Student Portal for customers in the East US region. The issue has been traced to our network service provider. Our engineering teams are actively working in collaboration with the provider to mitigate the issue and restore full service as quickly as possible. We sincerely apologize for the disruption and appreciate your patience while we work toward a resolution.

Our service provider has notified us of a potential networking issue that may be impacting connectivity for some services. We are closely monitoring the situation. At this time, services remain operational , though some users may experience intermittent latency or connectivity issues. We will share further updates as more information becomes available.

We have identified the issue as residing with our network service provider. Our engineers are currently working with the provider to mitigate the problem and achieve a swift resolution. We apologize for the disruption.

We have identified the issue as residing with our network service provider. Our engineers are currently working with the provider to mitigate the problem and achieve a swift resolution. We apologize for the disruption.

We are continuing to work closely and collaboratively with our service provider to resolve the issue. We will provide an ETA for resolution as soon as that information is available.

We are continuing to work closely with our service provider to resolve the issue. No ETA available as of now and will provide the next update by 9.30 AM ET.

We are currently experiencing a service disruption due to an issue with our cloud provider affecting the Marketing and Power Platform modules utilized by the Anthology Raise applications. We are actively monitoring the situation and will provide updates as soon as more information becomes available.

We are currently experiencing a service disruption due to an issue with our cloud provider affecting the Marketing and Power Platform modules utilized by the Anthology Reach applications. We are actively monitoring the situation and will provide updates as soon as more information becomes available.

Service has been restored for the Reach application. We are continuing to monitor the environment to ensure full stability.

We are currently experiencing a service disruption due to an issue with our cloud provider. Some platform functionality — including ISIR and ADF services (but not limited to these) — may be intermittently unavailable or degraded.

Our cloud provider continues to work on mitigating the issue. An estimated time for resolution is currently unavailable. We will share the next update within 60 minutes.

Users in the West US region may be experiencing intermittent issues accessing the student application, including timeouts. Our team is actively Investigating the issue. We will provide an update within 60 minutes or sooner if new information becomes available.

Starting at 26-Aug 12:29 PM EST, users began experiencing issues with the Mailbox Manager feature, which may have impacted their ability to manage mailbox settings and related functions. Our engineering team is actively investigating the root cause and working on mitigation steps to restore full functionality. We will provide further updates as soon as more information becomes available. We apologize for the inconvenience and appreciate your patience.