Ansarada incident

Dataroom service degraded

Minor Resolved View vendor source →

Ansarada experienced a minor incident on May 7, 2026 affecting User Administration and Documents, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 05:24 AM UTC
Resolved
May 07, 2026, 05:52 AM UTC
Duration
27m
Detected by Pingoru
May 07, 2026, 05:24 AM UTC

Affected components

User AdministrationDocuments

Update timeline

  1. investigating May 07, 2026, 05:24 AM UTC

    The Dataroom service is currently experiencing issues and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

  2. identified May 07, 2026, 05:39 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 07, 2026, 05:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 07, 2026, 05:52 AM UTC

    This incident has been resolved.