Annex Cloud incident

Component "Q & A - Application (Other Platform Services - AWS)" and a few other components are Down

Major Resolved View vendor source →

Annex Cloud experienced a major incident on April 6, 2026, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2026, 02:03 AM UTC
Resolved
Apr 06, 2026, 02:15 AM UTC
Duration
12m
Detected by Pingoru
Apr 06, 2026, 02:03 AM UTC

Update timeline

  1. investigating Apr 06, 2026, 02:03 AM UTC

    "Loyalty Program - API - POST (Loyalty Platform Services - AWS)" is Down

  2. investigating Apr 06, 2026, 02:03 AM UTC

    "Loyalty Program - Application (Loyalty Platform Services - AWS)" is Down

  3. investigating Apr 06, 2026, 02:03 AM UTC

    "Loyalty Program - API - GET (Loyalty Platform Services - AWS)" is Down

  4. investigating Apr 06, 2026, 02:03 AM UTC

    "Q & A - Application (Other Platform Services - AWS)" is Down

  5. monitoring Apr 06, 2026, 02:11 AM UTC

    "Loyalty Program - API - POST (Loyalty Platform Services - AWS)" is Operational

  6. monitoring Apr 06, 2026, 02:11 AM UTC

    "Loyalty Program - API - GET (Loyalty Platform Services - AWS)" is Operational

  7. monitoring Apr 06, 2026, 02:13 AM UTC

    "Loyalty Program - Application (Loyalty Platform Services - AWS)" is Operational

  8. resolved Apr 06, 2026, 02:15 AM UTC

    All components are Operational