Annex Cloud incident

"Loyalty Program - API - GET (Loyalty Platform Services - AWS)" is Down

Major Resolved View vendor source →

Annex Cloud experienced a major incident on July 25, 2026, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2026, 10:26 PM UTC
Resolved
Jul 25, 2026, 10:33 PM UTC
Duration
7m
Detected by Pingoru
Jul 25, 2026, 10:26 PM UTC

Update timeline

  1. investigating Jul 25, 2026, 10:26 PM UTC

    "Loyalty Program - API - GET (Loyalty Platform Services - AWS)" is Down

  2. resolved Jul 25, 2026, 10:33 PM UTC

    All components are Operational