Anaplan is currently experiencing a major incident affecting eu4: Cloud - Europe, which began 3h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Jun 17, 2026, 07:02 AM UTC
We are currently investigating an issue resulting in some customers not being able to load models. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
- investigating Jun 17, 2026, 07:35 AM UTC
Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
- investigating Jun 17, 2026, 08:00 AM UTC
Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
- investigating Jun 17, 2026, 08:31 AM UTC
Thank you for your patience as we continue to investigate this issue. Our technical teams are fully engaged, and restoring normal service operations as quickly and safely as possible is our absolute priority. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
- investigating Jun 17, 2026, 08:59 AM UTC
Thank you for your patience as we continue to investigate this issue. Our coordinated technical response has made progress in narrowing down the scope of our investigation. We have isolated the primary area of concern to our storage configuration layer and are evaluating mitigation steps to alleviate the issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
- identified Jun 17, 2026, 09:22 AM UTC
We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible. We have identified mitigation steps to alleviate the issue and initial reports indicate positive outcomes of these activities. Currently, we do not yet have a time to resolution. We will provide further updates in 30 minutes or upon resolution.