Anaplan is currently experiencing a critical incident affecting us1: Data Center - US East and us2: Data Center - US West and 1 more component, which began 2h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Jun 11, 2026, 05:20 PM UTC
We are currently investigating an issue impacting customers’ ability to access the Anaplan Platform. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
- identified Jun 11, 2026, 05:45 PM UTC
We want to sincerely apologize to our customers for the continued disruption to the Anaplan Platform today. We understand how critical access to Anaplan is for your business, and we deeply regret the impact this is having on your teams. Our engineers have identified the root cause of this issue and are actively working to restore service. We are currently executing remediation steps and will continue to provide updates here every 30 minutes until full service is restored.
- identified Jun 11, 2026, 06:15 PM UTC
We want to start by offering our sincere apologies to every customer affected by today's disruption to the Anaplan Platform. We know your teams rely on Anaplan to do critical work. Our engineering team has identified the root cause and is fully focused on resolution. Active remediation steps are underway, and we are committed to keeping you informed with updates every 30 minutes — or sooner if there is meaningful progress to share.
- monitoring Jun 11, 2026, 06:27 PM UTC
We are pleased to share that the core Anaplan Platform has successfully recovered and all primary services are fully operational. Our engineering teams are actively monitoring platform stability while corrective actions to address the underlying root cause continue to advance. We sincerely apologize for the disruption today and recognize that this has been a difficult week for many of our customers. Restoring your trust and ensuring platform stability remains our highest priority. Next update: In 30 minutes or sooner
- monitoring Jun 11, 2026, 06:47 PM UTC
Our engineering team has successfully implemented a targeted infrastructure patch and completed a controlled failover to the updated version. All primary services are fully restored and accessible to customers. Our teams remain in active monitoring as we continue to validate the patch and advance corrective work across the remaining infrastructure. We do not anticipate further disruption at this time, and we will continue to monitor platform performance closely over the next several hours. We sincerely apologize for the impact today's incidents have had on your teams. A full incident summary will be published once our corrective actions are complete.