Anaplan is currently experiencing a major incident affecting us7: Cloud - US, which began 1h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating May 07, 2026, 08:54 PM UTC
We are currently investigating an issue resulting in some customers not being able to load models. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
- monitoring May 07, 2026, 09:17 PM UTC
Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
- identified May 07, 2026, 09:48 PM UTC
We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible. Currently, we do not yet have a time to resolution. We will provide further updates in 60 minutes or upon resolution.