Amplify experienced a critical incident on August 29, 2025 affecting Amplify CKLA and Amplify ELA and 1 more component, lasting 4d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 29, 2025, 02:46 PM UTC
We are aware of and investigating a sudden uptick in 504 Gateway Timeout Errors across all Amplify products at the moment. Our Engineering team is working to identify the root cause of and implement a fix for this issue as we speak. Please monitor this page for more updates as they come. Thank you all for your patience!
- identified Aug 29, 2025, 02:54 PM UTC
Services seem to be recovering, but we are still investigating the root cause.
- identified Aug 29, 2025, 03:07 PM UTC
Services briefly recovered, but we are still seeing reports of slow loading across all products right now.
- monitoring Aug 29, 2025, 04:10 PM UTC
Users of Amplify may have experienced errors when logging in between ~10:35 and 11:15am ET. Amplify Engineering took steps to resolve the issue and login is working normally. If you or your staff are experiencing a repeated loop while attempting to log in, please contact Amplify Support.
- resolved Sep 02, 2025, 06:42 PM UTC
This incident has been resolved.