Amplify incident

Google SSO Login Issues

Notice Resolved View vendor source →

Amplify experienced a notice incident on September 18, 2025 affecting Amplify CKLA and Amplify ELA and 1 more component, lasting 5h 58m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2025, 03:17 PM UTC
Resolved
Sep 18, 2025, 09:16 PM UTC
Duration
5h 58m
Detected by Pingoru
Sep 18, 2025, 03:17 PM UTC

Affected components

Amplify CKLAAmplify ELABoost ReadingAmplify ScienceAmplify MathDesmos ClassroommCLASS AssessmentmCLASS Intervention

Update timeline

  1. investigating Sep 18, 2025, 03:17 PM UTC

    We have been made aware of a potential issue with Google login authentication. These issues may impact some users attempting to utilize Google Single Sign-on (SSO) services. As a result, some users may experience difficulties accessing Amplify accounts via Google login. This issue is also affecting some of our Support staffs' ability to access internal tools that require a Google SSO method. We are monitoring this situation and will provide updates here. Thank you so much for your patience!

  2. monitoring Sep 18, 2025, 03:48 PM UTC

    We are seeing relief on this issue now. We will continue to monitor the situation.

  3. resolved Sep 18, 2025, 09:16 PM UTC

    This incident has been resolved.