Alpha Serve Outage History

Alpha Serve is up right now

Alpha Serve had 3 outages in the last 2 years totaling 17h 48m of downtime, averaging 0.1 incidents per month.

There were 3 Alpha Serve outages since August 24, 2026 totaling 17h 48m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.alphaservesp.com

Minor September 4, 2026

Degraded performance — Atlassian API (429 Errors)

Detected by Pingoru
Sep 04, 2026, 07:17 PM UTC
Resolved
Sep 05, 2026, 06:57 AM UTC
Duration
11h 39m
Timeline · 4 updates
  1. investigating Sep 04, 2026, 07:17 PM UTC

    Status: Investigating Status: We are currently investigating issues. Impact: Some users may experience degraded performance.

  2. identified Sep 04, 2026, 07:45 PM UTC

    Status: Identified We have identified an issue causing elevated error rates (HTTP 429) when communicating with Atlassian's API. This is impacting our Power BI Connector for Jira application. We are actively working with Atlassian to resolve the rate-limiting issue and will provide updates as more information becomes available. Affected components Power BI Connector for Jira (Partial outage)

  3. monitoring Sep 04, 2026, 09:11 PM UTC

    Status: Monitoring A fix has been applied to address the elevated error rates (HTTP 429) from Atlassian's API. We are currently monitoring the results to ensure the issue is fully resolved Affected components Power BI Connector for Jira (Operational)

  4. resolved Sep 05, 2026, 06:57 AM UTC

    Status: Resolved This incident has been resolved.

Read the full incident report →

Minor September 3, 2026

Degraded performance

Detected by Pingoru
Sep 03, 2026, 01:05 PM UTC
Resolved
Sep 03, 2026, 04:10 PM UTC
Duration
3h 5m
Timeline · 2 updates
  1. investigating Sep 03, 2026, 01:05 PM UTC

    Status: Investigating Status: We are currently investigating issues. Impact: Some users may experience degraded performance.

  2. resolved Sep 03, 2026, 04:10 PM UTC

    Status: Resolved This incident has been resolved.

Read the full incident report →

Minor August 24, 2026

Degraded performance: Power BI Connector (London Region)

Detected by Pingoru
Aug 24, 2026, 07:44 AM UTC
Resolved
Aug 24, 2026, 10:47 AM UTC
Duration
3h 3m
Affected: Power BI Connector for Jira
Timeline · 4 updates
  1. investigating Aug 24, 2026, 07:44 AM UTC

    Status: Investigating Status: We are currently investigating issues. Impact: Some users may experience degraded performance.

  2. identified Aug 24, 2026, 07:48 AM UTC

    Status: Identified We are currently experiencing intermittent connectivity issues and temporary downtime affecting Power BI Connector in our London region. Our engineering team has identified the root cause and is actively working on deploying a permanent resolution to restore full stability. We apologize for any disruption this may cause to your workflow and will provide another update as soon as the fix is applied. Affected components Power BI Connector for Jira (Partial outage)

  3. monitoring Aug 24, 2026, 08:56 AM UTC

    Status: Monitoring We have successfully deployed a permanent fix. We are closely monitoring the system, and all services have returned to normal, stable operation. We apologize for any disruptions this caused to your work and appreciate your patience while we resolved the issue. Affected components Power BI Connector for Jira (Operational)

  4. resolved Aug 24, 2026, 10:47 AM UTC

    Status: Resolved A fix for the intermittent downtime affecting Power BI Connector (London) has been successfully deployed. System metrics have returned to normal, and the service is fully stable. This incident is now resolved. Affected components Power BI Connector for Jira (Operational)

Read the full incident report →