Alkira incident

Alkira Management Portal and Provisioning service were not available

Major Resolved View vendor source →

Alkira experienced a major incident on September 22, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2022, 03:15 PM UTC
Resolved
Sep 22, 2022, 02:00 PM UTC
Duration
—
Detected by Pingoru
Sep 22, 2022, 03:15 PM UTC

Update timeline

  1. resolved Sep 22, 2022, 03:15 PM UTC

    On 9/22/2022 between 2 and 3 PM GMT , Alkira management portal and provisioning service were not fully available. When the issue occurred, our infrastructure automatically identified the issue and corrected it. However there were multiple occurrences of this issue between 2 and 3 PM GMT, which might have resulted in portal or topology view pages to not load. As of 3 PM GMT, all services are fully operational and we are working towards permanently resolving this issue.